Kylie Jenner sued by housekeeper who claims she begged for help over staff abuse

Kylie Jenner is being sued by a second housekeeper who is claiming in a new lawsuit that she was mistreated by staff members while working under the reality star.

Juana Delgado Soto filed a lawsuit against Jenner in Los Angeles County Superior Court Wednesday, alleging that she begged the makeup mogul for help while she suffered abuse from other staff members, according to court documents obtained by Page Six.

In the suit, Soto, who said she started working with Jenner, 28, in May 2019, claimed she was not given meal and rest breaks for the first few years of her job.

Soto alleged in the docs she was treated even worse once Itzel Sibrian, who she’s also suing, became her direct supervisor in late 2023.

Sibrian mocked Soto’s foreign accent and perceived immigration status and called her stupid, Soto claimed, noting that she filed a complaint to HR which got Sibrian temporarily removed from his position.

But when Sibrian was reinstated, he allegedly retaliated against Soto by reducing her hourly pay from $41.66 to $35, assigning unreasonable workloads and changing her schedule.

Soto also claimed that when she tried to leave work on her birthday, Sibrian threatened to fire her and allegedly told her, “No one cares about your birthday, Kylie is having a dinner.”

Soto ended up staying late and missed her own surprise party, she said in the docs.

Elsewhere in the lawsuit, Soto claimed she was also mistreated by housekeeping supervisors Patsy and Elsy, who are named in another former housekeeper’s lawsuit against Jenner.

Soto claimed that in March 2025 the pair denied her request for time off to grieve her brother’s sudden death.

Patsy and Elsy, according to Soto, also allegedly “whispered that [Soto] was lying about her brother’s death and kept forcing her to pick up trash they purposely threw on the ground.”

When Soto “broke down in tears and tried to tried to obtain water,” the staff members allegedly told her she wasn’t allowed to “drink Kylie’s water.”

That same month, Soto’s supervisors allegedly refused to let her take off work to attend her brother’s funeral mass.

Soto claimed that in April 2025 she “wrote a long letter” to Jenner detailing the harassment, discrimination and retaliation and put it on Jenner’s massage bed.

The letter allegedly read: “I need to express just how terribly I am mentally abused” and “I really apologize for letting you know about all these situations, I know you wouldn’t allow this to happen, if you were aware of it.”

The following day, Soto allegedly was threatened with being fired and told to never contact the “Kardashians” star again and that “Kylie doesn’t give a s–t about you.”

Soto claimed that after leaving the letter for Jenner, the staff “intensified their retaliatory conduct” against her, including by restricting her bathroom access, forcing her to clean the doghouse and forbidding her from drinking water in Jenner’s home.

Soto was also allegedly told she couldn’t “look at Kylie” or “smile at Kylie,” and that if she saw Jenner, she’d have to “disappear.”

In August 2025, Soto quit her job in a text message to her supervisors, according to the docs.

“I am sorry, I cannot do this anymore, every day you guys mistreat me, and I have bitten all my nails off, I cannot sleep at nights, and I always have anxiety because of the way you guys treat me. No matter what I did no one helped me,” the message read, per the lawsuit.

Soto is seeking an unspecified amount of punitive and compensatory damages in her suit against Jenner, Kylie Jenner Inc., Sibrian, Tri Star Services and La Maison Family Services.

She listed 20 complaints including race discrimination, race harassment, whistleblower retaliation, intentional infliction of emotional distress, and more.

LA Times was first to report the latest lawsuit.

A rep for Jenner also declined to comment to LA Times and the spokesperson added Thursday that Jenner had not yet seen the lawsuit. The rep did not immediately return Page Six’s request for comment.

Last month, Angelica Vasquez filed a lawsuit against Jenner and claimed she was subject to discrimination over religion and national origin while working as the star’s housekeeper.

Vasquez, who said she worked under Patsy and Elsy, claimed they “made repeated discriminatory and derogatory comments” towards her, including mocking her accent.

After developing “symptoms consistent with post-traumatic stress disorder” and anxiety due to the alleged hostile working conditions, Vasquez resigned in August 2025, she alleged in her lawsuit.

Vasquez is seeking damages for unpaid wages, emotional distress, and more, as well as punitive damages.