A woman was allegedly asked to deplane from a Delta Air Lines flight earlier this week after she claims that a flight attendant told her the T-shirt she was wearing was âthreatening.â
According to reports from local San Francisco outlets SFGATE and NBC Bay Area, U.S. Marine Corps veteran Catherine Banks was boarding a flight at San Francisco International Airport on Wednesday, Oct. 16 when a flight attendant approached her and asked her to get off the plane.
âA male flight attendant was saying, âMaâam, maâam.â I looked around, like, âWho was he talking to?â And it was me. He said, âYou need to get off the plane,â and I was like, âWhat did I do?â â Banks told NBC Bay Area.
After getting off the plane, Banks said that the flight attendant told her that her shirt â which read âDo not give in to the war within. End veteran suicideâ â was âthreatening.â
âI said, âAre you kidding me?â â she recalled to the outlet. âIâm a Marine Corps vet. Iâm going to see my Marine sister. Iâve been in the Marine Corps for 22 years and worked for the Air Force for 15 years. Iâm going to visit her.â He said, âI donât care about your service, and I donât care about her service. The only way youâre going to get back on the plane is if you take it off right now.â â
Banks told NBC Bay Area that she had to face away from the flight attendant as she changed into another sweatshirt because she wasnât wearing a bra.
Flight attendants, Banks claimed, also told her to sit in the back of the plane, even though she said she paid for an extra legroom seat. The flight was delayed, and she missed a connecting flight later in the day, she added.
Banksâ shirt is made by the Til Valhalla Project, which helps provide mental health treatment to U.S. veterans, has renovated veteransâ homes and more.
âI feel like they just took my soul away. Iâm not a bad person, and that T-shirt, I should be allowed to support myself and veterans,â Banks told NBC Bay Area.
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According to Deltaâs contract of carriage for U.S. flights, the airline has sole discretion to determine whether or not passengers should be removed from a flight âfor the passengerâs comfort or safety, for the comfort or safety of other passengers or Delta employees, or for the prevention of damage to the property of Delta or its passengers or employees.â
Certain conditions that allow flight attendants to remove passengers from a plane include âdisorderly, abusive or violentâ conduct or â[when] the passengerâs conduct, attire, hygiene or odor creates an unreasonable risk of offense or annoyance to other passengers.â
A Delta spokesperson told PEOPLE in a statement: âThe matter with the customer has been resolved. We appreciate her patience as we continue to work to understand what occurred during this event. Most importantly, we are thankful for her service to our country.â
If you or someone you know is considering suicide, please contact the 988 Suicide and Crisis Lifeline by dialing 988, text âSTRENGTHâ to the Crisis Text Line at 741741 or go to 988lifeline.org.
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